Thank you for shopping with us! We hope you are happy with your purchase. If for any reason you are not fully satisfied, we are happy to help.
Returns
Timeframe: Returns must be made within 14 days of receiving your order.
Condition: Items must be returned unused, in their original packaging, and with all tags and labels intact. Items that have been used, damaged, or altered cannot be returned.
Non-returnable Items: Certain products, such perishable goods, intimate apparel, skateboards or gift cards, are not eligible for return.
How to Return an Item
1. Contact our customer service team at [email protected] to initiate a return.
2. Provide your order number, item(s) being returned, and the reason for the return.
3. Once approved, you will receive a return authorization and instructions on how to send the items back.
Refunds & Exchanges
Refunds: Once the returned item is received and inspected, we will process your refund to the original payment method. Please note that shipping costs are non-refundable.
Exchanges: If you would like to exchange an item for a different size, color, or product, please contact us directly. Exchanges are subject to product availability.
Shipping Costs
Customers are responsible for return shipping costs unless the return is due to a mistake on our part (e.g., incorrect or damaged items).
We recommend using a trackable shipping service for returns, as we cannot guarantee that we will receive your returned item.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at [email protected]. We will arrange for a return or replacement, at no additional cost to you.
Contact Us
If you have any questions or concerns about our return policy, please reach out to us at [email protected]