2. How can I place an order? To place an order, simply browse our website, select the items you'd like to purchase, and add them to your cart. Once you're ready, proceed to checkout to enter your shipping and payment details.
3. Do you ship internationally? Yes, we offer international shipping to many countries. Shipping fees and delivery times will vary depending on your location. Check our shipping policy page for more details.
4. How long will it take for my order to arrive? Orders are usually processed within 1-2 business days. Delivery times will vary based on your location and the shipping method you select. Domestic orders typically arrive within 3-7 business days.
5. Can I return or exchange an item? Yes, we accept returns and exchanges on most items within 30 days of purchase. The item must be unused and in its original condition. Please visit our return and exchange policy page for full details.
6. How do I track my order? Once your order has shipped, you'll receive a tracking number via email. Use this tracking number on our website or the carrier’s site to track your shipment.
7. Are your skateboards suitable for beginners? Yes! We offer a variety of skateboards designed for all skill levels, including boards that are perfect for beginners. If you're new to skateboarding, check our "Beginner’s Guide" section for tips and product recommendations.
8. Do you offer discounts or promotions? Yes, we often run promotions and offer discounts through our newsletter. Sign up for updates, and follow us on social media for the latest offers and exclusive deals.
9. How do I care for my skateboard? To keep your skateboard in top condition, make sure to check the wheels, bearings, and deck regularly. Clean your skateboard after use, and avoid riding in wet conditions. Check out our blog for more skateboard maintenance tips.
10. Can I get custom apparel or skateboards? Unfortunately, at the moment, we do not offer custom apparel or skateboards, but hopefully in the near future.